Severstal is one of Russia’s largest steel and mining companies. When the pandemic hit, the company closed its Moscow headquarters and other offices around the world and asked many of its 50,000 employees to work from home.
According to Sergey Dunaev, CIO of Severstal, the company overcame logistical challenges fairly quickly. “We provided 7,000 employees with computers, laptops — all the technologies that provided them with a way to work,” he said.
Thanks to something Dunaev calls an “ERP culture,” Severstal employees easily adapted to the new normal. “The years of work with ERP systems and non-ERP solutions taught our people to collaborate remotely,” said Dunaev. The software fostered a virtual environment in which colleagues could analyze multiple dimensions of a problem – as well as dependencies and consequences. This cooperative, but digital way of working (via the software), made it easier for employees to work remotely.
Severstal has used